What to do when your roof is leaking (emergency steps)
A calm, step-by-step guide to handling a roof leak emergency in Sunderland — how to limit damage safely indoors and when to call a 24/7 emergency roofer.
In a roof leak emergency, stay safe and stay off the roof. Indoors: move valuables and electricals away from the water, catch drips in a bucket, and if a ceiling is bulging, gently pierce it to release trapped water into a container. Then call a 24/7 emergency roofer to make the roof watertight.
Key takeaways
- Never go up on a wet or damaged roof yourself.
- Protect belongings and electrics, and catch the water.
- A bulging ceiling should be drained carefully to prevent collapse.
- Call a 24/7 emergency roofer to make safe, then arrange a permanent repair.
Step 1: Keep everyone safe
Stay off the roof — wet tiles and storm damage are dangerous. Keep clear of any sagging ceilings and switch off electrics near the water if it’s safe to do so.
Step 2: Contain the water
Move furniture and valuables, lay down towels, and place a bucket or bowl under the drip. If a ceiling is bulging with trapped water, pierce it carefully with a screwdriver over a bucket to let it drain in a controlled way — this prevents a sudden collapse.
Step 3: Note where it’s coming in
A quick photo of the affected area and any visible external damage helps your roofer diagnose the source and supports an insurance claim.
Step 4: Call an emergency roofer
Our 24/7 emergency team can make your roof safe and watertight, then return to carry out a proper, guaranteed repair. Call 07474 701968.
Will insurance cover it?
Storm and accidental damage is often covered; we provide photos and documentation to support your claim.
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